Privacy Policy
ELIOS ENERGY SYSTEMS PRIVATE LIMITED
Effective Date: 04/05/2023
ELIOS ENERGY SYSTEMS PRIVATE LIMITED (“we”, “us”, “our”) is committed to protecting the privacy of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in connection with our solar energy solutions and related services.
This Privacy Policy applies to all interactions with us, including via our website: www.eliosenergy.in and our official social media channels.
1. Information We Collect
We may collect the following types of personal and business information:
• Name, address, and contact information (email, phone number)
• Company or organization details
• Site and utility data relevant to solar installations
• Government-issued identification (for statutory compliance)
• Billing and payment information
• Communications and correspondence history • Website browsing data (cookies, IP address, browser type, referral source)
• Publicly available social media profile information when engaging with our content
2. How We Use Your Information
We use the information for the following purposes:
• To provide and improve our EPC, installation, and maintenance services
• For customer communication, support, and updates
• To process payments and generate invoices • To comply with legal and regulatory requirements
• For internal recordkeeping and quality control
• To personalize your experience on our website
• To analyze website traffic and performance
• To respond to inquiries and comments on social media
• To share promotional or educational content across social platforms
3. Sharing of Information
We do not sell, trade, or rent your personal information.
However, we may share it with:
• Trusted third-party vendors and contractors for service execution
• Legal or regulatory authorities as required by law
• Financial institutions for payment processing
• Web analytics and hosting partners to help us operate our website and services
• Social media management tools and platforms to facilitate communication and promotions
All shared data is limited to what is necessary and governed by confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure. Access to personal data is restricted to authorized personnel only. Our website is secured with HTTPS and SSL certificates.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal requirements
• Withdraw consent where applicable
• Opt-out of marketing communications at any time
7. Cookies and Website Tracking
Our website www.eliosenergy.in may use cookies and similar technologies to enhance user experience, remember your preferences, and analyze web traffic. By using our website, you consent to our use of cookies. You can adjust your browser settings to disable cookies if you prefer.
8. Social Media Use
By interacting with our official pages on platforms like Facebook, LinkedIn, Instagram, or YouTube, you agree to the terms of those platforms as well as this Privacy Policy. We may:
• View public interactions (likes, shares, comments)
• Use your public profile name and image in connection with our content engagement
• Share public content that mentions or tags our official accounts
We encourage users to avoid sharing sensitive personal information via social media. Any direct messages or private communication via social channels are handled with confidentiality.
9. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on our website with the revised effective date. Continued use of our services and website constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
ELIOS ENERGY SYSTEMS PRIVATE LIMITED
A-61, Street No. 7, Janakpuri Soc, Zanzarda Road, Junagadh – 362001.
Email: [email protected]
Website: www.eliosenergy.in